We are now using the Etsy shipping calculator. Our normal methods are First Class or Priority Mail. It is our policy to refund any shipping overages above $1.00 back to our customers.
We cannot be responsible for orders shipping without insurance and/or delivery confirmation.
We want our customers to be happy so we go the extra mile in our customer service. If you are unhappy with one of our products, please contact us we will do what we can to find a solution to the problem.
Due to fraudulent claims, all claims for damaged items must be accompanied by a convo with a picture of the damaged item attached before any refund will be issued.
Due to the handmade nature of our items, they may not be exactly as pictured.